IGY Guest Feedback Survey
Code: (office use only)
Marina Guest Survey
Which marina did you most recently visit?
Type of vessel:
Size of vessel:
The duration of your stay was:
You are the:
Please rate the following guest experiences:
Arrival experience: communication, docking and direction
Customs & Immigration experience
Friendliness and helpfulness of marina dock and tender staff
Accuracy of reservation
Friendliness and helpfulness of front office staff
Showers
Crew Amenities

Garbage disposal

Concierge services

Provisioning services

Taxi services

Laundry services

Overall cleanliness of entire marina facility

Security and safety of marina facility

Marina Manager visibility and service level

Boatyard operations

Fuel services

Food and beverage services

Overall customer experience

Overall value for price paid

Problem resolution
Did we offer to book your next reservation with us prior to departure?
Would you return and/or recommend us?
If no, please elaborate:
Please select all of the IGY marinas that you have visited or plan to visit:










Contact Information
Your contact information is required in order that we may process your feedback. Please complete each of the following fields:

First Name:

Last Name:

Email address:

Phone number:

Vessel Name:

General Notes
Please provide any additional comments on your overall experience.

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