Risk Management Services

risk managementRisk management is an integral part of the decision-making process for every company.

Effective risk management practices reduce a company’s liability and exposure to emerging risks that impact their business. They allow senior management to identify and effectively manage these risks while monitoring the adherence of their brand standards.

SQM’s Risk Management Services are often implemented by Chief Financial Officers and senior executives in the Risk Management Department who are responsible for overseeing the overall health of the brand.

Our tailored inspections allow companies to focus on specific risks in their respective industries.

Presently SQM’s Risk Management Services include:

  1. Brand Standards Inspections
  2. Independent Verification Audits
  3. Cash / Liquor Control Integrity Inspections
  4. COVID-19 Protocol Trust Audits

Similar to financial audits, companies use SQM’s third-party inspections to meet and ensure compliance of sound corporate governance requirements including the need for independent verification services.

Our world-wide network of trained, locally-based inspectors provide unbiased and detailed reports that can be used to identify, manage, and mitigate evolving risks.

Whether you are a publicly traded company or a business that wants to follow generally accepted management practices, SQM is here to help.

Contact SQM to learn more about implementing your customized program.

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No Fee Brand Standards Inspection Program

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SQM now offers a unique, Brand Standards Inspection Program for the automotive, restaurant, and retail industries, which allow businesses to complete Mystery Shops, without incurring the traditional fees associated with such a service.

Of particular interest, would be the fact that these inspections are completed at no cost to you, other then the expenses (i.e. purchase taxes, gratuities, etc. ).  

There are no inspection fees or travel expenses associated with this program!

The program works as follows:
1.  Each checklist would involve the inspection / evaluation of approximately 25-35 questions.
2.  The client will provide SQM with a maximum number of inspections that they would like completed each month (typically one visit to each location, on a monthly basis).
3.  The client is welcome to blackout any locations or dates from the inspection program, recognizing that the more restrictions that are in place will result in few inspections being completed.
4.  With the exception of any project set-up fees, the only costs will be the expenses and taxes incurred during the course of the inspections (i.e. there will be Mystery Shop inspection fees).
6.  In the event that a request is made to inspect a location on a specific date, our regular fee structure would apply (i.e. approximately $65.00 per visit).

Since there are no inspection fees, clients can complete as many Mystery Shops as they would like:

  • Monitor brand standards
  • Measure quality and service levels
  • Reduce incidents of cash or liquor control violations
  • Create a more heads up attitude regarding safety and security
  • Assist with risk management
  • Prepare for corporate or government audits
  • Monitor loyalty / rewards programs
  • Increase revenue / sales acquisition
  • Coach and development employees
  • Motivate staff
  • Obtain information for Human Resources
  • Collect historical data

To recap:
1.  Businesses receive valuable feedback, on brand standards, which will help give them a competitive edge in the marketplace.
2.  There are NO FEES for the inspections / evaluations, which allows clients to significantly reduce their costs, while still focussing on quality and service.
3.  SQM is so confident in the value of the program, that clients have the option to cancel inspections / evaluations at any time, with 30 days notice
4.  $5.00 from each completed inspection goes back to the charity of your choice.

Contact SQM to learn more about implementing your customized program.

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Seances de Rap

SQM SEANCES DE RAP
Séances de Rap fournissent un format créatif de collection d'informations au sein de votre organisation.

Il s'agira d'une réunion "hors site" d'environ trois heures, au cours de laquelle des groupes peuvent partager leurs opinions sur tout les sujets qui se rapportent à l'opération. Les réunions hors site détenues dans un environnement neutre, par une tierce partie impartiale, permettent aux employés, les gestionnaires, les franchisés et les fournisseurs afin de discuter ouvertement de questions sensibles qui se rapportent à l'entreprise.

Le caractère anonyme de ces forums permettent aux participants d'être à l'aise, ouvert et honnête, tout en éliminant la crainte de conséquences négatives résultant de leurs opinions.

Sensors Quality Management Inc. (SQM) fournis des séances de rap qui aide à:

  • Atténuer les craintes des employés de représailles par la direction en raison de l'utilisation d'une tierce partie impartiale dans un cadre confidentiel
  • Discuter des questions délicates dans un environnement neutre avec les participants
  • Obtenir des informations plus détaillées dans un cadre hors du site suite aux pressions du milieu de travail
  • Développer et échanger des idées dans une discussion plus détendue et hors site
  • Améliorer le travail d'équipe et la confiance

Contactez SQM pour en savoir plus sur la mise en œuvre de votre programme personnalisé.

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